Why is my domain not verifying?
Updated May 16, 2026
Almost every failed verification is one of these.
1. Not propagated yet
DNS changes are not instant. Wait, then re-check. Most hosts are under 30 minutes.
2. The host added your domain to the record
Some DNS hosts append your domain automatically. If Mule Mail asks for s1._domainkey and you typed s1._domainkey.yourcompany.com, the record becomes s1._domainkey.yourcompany.com.yourcompany.com. Enter the host part only.
3. A conflicting SPF record
You can only have one SPF record per domain. If you already send from another tool, merge the include: parts into one record rather than adding a second.
4. Proxied CNAMEs
If you use Cloudflare, set the DKIM and tracking CNAMEs to DNS only (grey cloud), not proxied.